Privacy Policy

1. Introduction Welcome to Legacy Life Care Planning, LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, lglcp.com, or use our services.

2. Information We Collect We may collect information about you in a variety of ways, including:

• Personal Data: Personally identifiable information, such as your name, email address, telephone number, and any details you provide via our intake forms, contact forms, or consultation booking calendars.

• Case Information: General information voluntarily provided regarding potential medical or legal case assessments. (Note: Please do not submit confidential medical records or protected health information (PHI) through our website contact forms until a formal agreement is in place).

• Usage Data: Information automatically collected when accessing the site, such as your IP address, browser type, operating system, and interactions with our website.

3. How We Use Your Information We use the information we collect to:

• Provide, operate, and maintain our website and scheduling systems.

• Respond to your inquiries, schedule consultations, and provide customer support.

• Send administrative information, such as appointment reminders and updates to our terms or policies.

• Send SMS text messages related to your consultation or service inquiries (subject to your explicit consent).

4. SMS and Communications Policy If you opt-in to receive text messages from us, your phone number, name, and SMS consent will not be shared with any third parties or affiliates for marketing purposes. You may opt out of receiving text messages at any time by replying "STOP" to any message.

5. Disclosure of Your Information We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third-party service providers (such as our CRM, booking software, and hosting platforms) who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

6. California Privacy Rights Because we operate in California, we comply with applicable state privacy laws. California residents have the right to request access to the personal information we have collected about them, request deletion of their data, and opt out of the sale of personal information (though we do not sell your data). To exercise these rights, please contact us.

7. Contact Us If you have questions or comments about this Privacy Policy, please contact us through the contact information provided on lglcp.com.